Help centre

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How can we help?

How can we help?

How can we help?

Find clear answers across meetmagic: joining, meetings, donations, partner participation, executive expectations, pricing, trust, and account support.

Find clear answers across meetmagic: joining, meetings, donations, partner participation, executive expectations, pricing, trust, and account support.

Find clear answers across meetmagic: joining, meetings, donations, partner participation, executive expectations, pricing, trust, and account support.

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Send the team a note and include whether you’re an executive, partner, or charity contact.

About meetmagic

About meetmagic

About meetmagic

A quick orientation to what meetmagic is, how it works, and how the model fits together.

A quick orientation to what meetmagic is, how it works, and how the model fits together.

Both

What is meetmagic?

What is meetmagic?

meetmagic connects Partners with Executives through paid meetings, where the Partner's payment goes to charity instead of to the Executive. Partners get direct time with people they would struggle to reach otherwise. Executives get useful meetings and generate charitable impact by taking them.

meetmagic connects Partners with Executives through paid meetings, where the Partner's payment goes to charity instead of to the Executive. Partners get direct time with people they would struggle to reach otherwise. Executives get useful meetings and generate charitable impact by taking them.

Both

Who's behind meetmagic?

Who's behind meetmagic?

meetmagic was founded by `[TEAM: founder names]` and is based in `[TEAM: location]`. The team combines backgrounds in `[TEAM: 2-3 relevant credentials, e.g. enterprise sales, philanthropy, product]`.

meetmagic was founded by `[TEAM: founder names]` and is based in `[TEAM: location]`. The team combines backgrounds in `[TEAM: 2-3 relevant credentials, e.g. enterprise sales, philanthropy, product]`.

Both

How does meetmagic itself make money?

How does meetmagic itself make money?

meetmagic retains a portion of each Partner's payment to cover platform operations. For every dollar a Partner spends, `[TEAM: X]` cents go to the nominated charity and `[TEAM: Y]` cents cover verification, matching, technology, and support. `[CRITICAL — this is the most-scrutinised answer in the whole FAQ. The numbers here must match the "How much reaches the charity?" answer in Donations & impact.]`

meetmagic retains a portion of each Partner's payment to cover platform operations. For every dollar a Partner spends, `[TEAM: X]` cents go to the nominated charity and `[TEAM: Y]` cents cover verification, matching, technology, and support. `[CRITICAL — this is the most-scrutinised answer in the whole FAQ. The numbers here must match the "How much reaches the charity?" answer in Donations & impact.]`

Both

Is meetmagic a charity?

Is meetmagic a charity?

No. meetmagic is a for-profit company operating a donation-based introduction model. The charities we donate to are independent organisations. `[VERIFY corporate structure]`

No. meetmagic is a for-profit company operating a donation-based introduction model. The charities we donate to are independent organisations. `[VERIFY corporate structure]`

Both

What isn't meetmagic?

What isn't meetmagic?

We are not a lead generation service, a recruiter, a consulting firm, or a paid speaker platform. Partners don't buy leads. Executives don't get paid.

We are not a lead generation service, a recruiter, a consulting firm, or a paid speaker platform. Partners don't buy leads. Executives don't get paid.

Both

Where did meetmagic come from?

Where did meetmagic come from?

meetmagic started with a simple observation: senior leaders receive constant pitches they either ignore or take reluctantly, and Partners spend enormous effort trying to reach them. Turning that friction into charitable donations lets both sides get something meaningful from the exchange. `[TEAM: expand with founder-specific origin story]`

meetmagic started with a simple observation: senior leaders receive constant pitches they either ignore or take reluctantly, and Partners spend enormous effort trying to reach them. Turning that friction into charitable donations lets both sides get something meaningful from the exchange. `[TEAM: expand with founder-specific origin story]`

Joining

Joining

Joining

Eligibility, approvals, onboarding, and what to expect when joining as an executive or partner.

Eligibility, approvals, onboarding, and what to expect when joining as an executive or partner.

Executives

Is meetmagic free to join?

Is meetmagic free to join?

Yes for Executives. There is no fee to join, and you are never billed for meetings you take. Partners pay to book time with you, and that payment goes to your chosen charity.

Yes for Executives. There is no fee to join, and you are never billed for meetings you take. Partners pay to book time with you, and that payment goes to your chosen charity.

Executives

What is the eligibility criteria to join meetmagic?

What is the eligibility criteria to join meetmagic?

Executives on meetmagic are typically director-level or above at organisations of `[TEAM: minimum company size, e.g. 500+ employees]`, with decision-making responsibility in their area. We prioritise leaders in `[TEAM: focus industries]` across Australia, New Zealand, Singapore, the UK, and the US. `[CRITICAL — be specific enough that someone can self-assess without applying.]`

Executives on meetmagic are typically director-level or above at organisations of `[TEAM: minimum company size, e.g. 500+ employees]`, with decision-making responsibility in their area. We prioritise leaders in `[TEAM: focus industries]` across Australia, New Zealand, Singapore, the UK, and the US. `[CRITICAL — be specific enough that someone can self-assess without applying.]`

Partners

How does a Partner get onto meetmagic?

How does a Partner get onto meetmagic?

Apply through the Partner sign-up flow. We'll review your submission to confirm what you sell and who you serve. Once approved, complete your profile and start a 7-day free trial to explore the platform before purchasing credits. `[VERIFY trial mechanic — does trial include a free meeting or browsing only?]`

Apply through the Partner sign-up flow. We'll review your submission to confirm what you sell and who you serve. Once approved, complete your profile and start a 7-day free trial to explore the platform before purchasing credits. `[VERIFY trial mechanic — does trial include a free meeting or browsing only?]`

Both

How long does approval take?

How long does approval take?

Most applications are reviewed within 1-3 business days. Complex cases may take longer, and we'll let you know if that applies. `[TEAM: confirm timeframe]`

Most applications are reviewed within 1-3 business days. Complex cases may take longer, and we'll let you know if that applies. `[TEAM: confirm timeframe]`

Executives

Can I try meetmagic before committing?

Can I try meetmagic before committing?

Yes. You can browse Partner requests without accepting any, and you are free to leave at any time.

Yes. You can browse Partner requests without accepting any, and you are free to leave at any time.

Partners

What if my Partner application is declined?

What if my Partner application is declined?

We'll tell you why. Most declines relate to fit rather than a permanent no. Once the reasons are resolved, you're welcome to reapply. `[VERIFY — do you actually give reasons? If not, either start doing so or reword.]`

We'll tell you why. Most declines relate to fit rather than a permanent no. Once the reasons are resolved, you're welcome to reapply. `[VERIFY — do you actually give reasons? If not, either start doing so or reword.]`

Partners

Can my company have multiple Partner accounts?

Can my company have multiple Partner accounts?

Yes. Larger organisations with distinct business units, product lines, or sales teams often maintain separate Partner accounts to keep meetings and reporting cleanly segmented. `[VERIFY — is there a limit? Any pricing implications?]`

Yes. Larger organisations with distinct business units, product lines, or sales teams often maintain separate Partner accounts to keep meetings and reporting cleanly segmented. `[VERIFY — is there a limit? Any pricing implications?]`

Partners

Do I need to be a certain size or stage to list as a Partner?

Do I need to be a certain size or stage to list as a Partner?

No minimum size. What matters is having a genuine offering for enterprise or upper mid-market buyers and the capacity to service the relationships you build. `[VERIFY there's no minimum, or add one if there is]`

No minimum size. What matters is having a genuine offering for enterprise or upper mid-market buyers and the capacity to service the relationships you build. `[VERIFY there's no minimum, or add one if there is]`

Meetings

Meetings

Meetings

How introductions, meeting quality, scheduling, preparation, and attendance work.

How introductions, meeting quality, scheduling, preparation, and attendance work.

Both

How are meetings scheduled?

How are meetings scheduled?

Partners send a meeting request with context on what they'd like to discuss. Executives review the request and, if they accept, choose from available time slots. Once confirmed, the meeting is added to both calendars. `[VERIFY flow — is it calendar-integrated, or does the Executive pick from offered slots?]`

Partners send a meeting request with context on what they'd like to discuss. Executives review the request and, if they accept, choose from available time slots. Once confirmed, the meeting is added to both calendars. `[VERIFY flow — is it calendar-integrated, or does the Executive pick from offered slots?]`

Executives

What can I expect from the meetings?

What can I expect from the meetings?

A 30-minute conversation with a Partner who has done their research and has a specific reason for wanting to speak with you. Partners are briefed to treat the meeting as a conversation, not a demo, and are rated on how well they respect your time. `[VERIFY duration, and confirm briefing/rating exists]`

A 30-minute conversation with a Partner who has done their research and has a specific reason for wanting to speak with you. Partners are briefed to treat the meeting as a conversation, not a demo, and are rated on how well they respect your time. `[VERIFY duration, and confirm briefing/rating exists]`

Both

What is the typical timeframe for scheduling a meeting via meetmagic?

What is the typical timeframe for scheduling a meeting via meetmagic?

From request to confirmed meeting, most take 3-7 business days. Executives typically review new requests within 48 hours, and meetings are scheduled based on mutual availability. `[TEAM: confirm actual average]`

From request to confirmed meeting, most take 3-7 business days. Executives typically review new requests within 48 hours, and meetings are scheduled based on mutual availability. `[TEAM: confirm actual average]`

Both

What if I encounter technical issues during a meeting?

What if I encounter technical issues during a meeting?

Contact support at support@meetmagic.com straight away. If the meeting cannot proceed, the credit is returned to the Partner and both parties can reschedule at no additional cost. `[VERIFY support channel and credit protection policy]`

Contact support at support@meetmagic.com straight away. If the meeting cannot proceed, the credit is returned to the Partner and both parties can reschedule at no additional cost. `[VERIFY support channel and credit protection policy]`

Both

Can I reschedule or cancel a meeting?

Can I reschedule or cancel a meeting?

Yes. Reschedules and cancellations made more than 24 hours before the meeting incur no penalty. Cancellations inside 24 hours forfeit the credit for the Partner. If the Executive cancels, the credit is returned in full regardless of timing. `[POLICY — confirm exact cancellation window and rules. This answer must match the credits question in Pricing & credits.]`

Yes. Reschedules and cancellations made more than 24 hours before the meeting incur no penalty. Cancellations inside 24 hours forfeit the credit for the Partner. If the Executive cancels, the credit is returned in full regardless of timing. `[POLICY — confirm exact cancellation window and rules. This answer must match the credits question in Pricing & credits.]`

Both

Can we have more than one senior leader from the same company during the same meeting?

Can we have more than one senior leader from the same company during the same meeting?

Yes, if both leaders agree to attend. The credit cost may adjust to reflect the additional attendee. `[VERIFY — is there a pricing adjustment or is it flat?]`

Yes, if both leaders agree to attend. The credit cost may adjust to reflect the additional attendee. `[VERIFY — is there a pricing adjustment or is it flat?]`

Partners

Is it possible to request a meeting with a senior leader who is not currently on the platform?

Is it possible to request a meeting with a senior leader who is not currently on the platform?

Yes. Send us the leader's name and company, and we'll reach out to invite them. There's no guarantee they'll join, but we've found direct nominations from Partners to be a strong source of new Executives on the platform. `[VERIFY the invitation mechanic exists]`

Yes. Send us the leader's name and company, and we'll reach out to invite them. There's no guarantee they'll join, but we've found direct nominations from Partners to be a strong source of new Executives on the platform. `[VERIFY the invitation mechanic exists]`

Partners

After the first meeting, do all meetings need to go through meetmagic?

After the first meeting, do all meetings need to go through meetmagic?

The first meeting must go through meetmagic. After that, if both parties want to continue the conversation directly, they can. If either party prefers to keep the relationship on the platform, subsequent meetings can be booked with credits and donations. `[CRITICAL — this policy defines the platform's moat and the ethics of the model. Get it locked before publishing, and make sure the Partners-category follow-up answer says exactly the same thing.]`

The first meeting must go through meetmagic. After that, if both parties want to continue the conversation directly, they can. If either party prefers to keep the relationship on the platform, subsequent meetings can be booked with credits and donations. `[CRITICAL — this policy defines the platform's moat and the ethics of the model. Get it locked before publishing, and make sure the Partners-category follow-up answer says exactly the same thing.]`

Both

How long is a typical meeting?

How long is a typical meeting?

30 minutes. `[VERIFY default duration]`

30 minutes. `[VERIFY default duration]`

Partners

What happens if an Executive doesn't show up?

What happens if an Executive doesn't show up?

The credit is returned to your account in full, and you can rebook with the same or a different Executive at no additional cost. `[VERIFY refund policy]`

The credit is returned to your account in full, and you can rebook with the same or a different Executive at no additional cost. `[VERIFY refund policy]`

Partners

Can I choose which Executives I want to meet?

Can I choose which Executives I want to meet?

Yes. You can browse Executive profiles filtered by industry, seniority, company size, and region, then send meeting requests to specific individuals. `[VERIFY browsing model — is it open browse, matched suggestions, or both?]`

Yes. You can browse Executive profiles filtered by industry, seniority, company size, and region, then send meeting requests to specific individuals. `[VERIFY browsing model — is it open browse, matched suggestions, or both?]`

Both

Where do meetings actually happen?

Where do meetings actually happen?

Meetings are held over video, using `[TEAM: platform, e.g. Google Meet / Zoom]`. The meeting link is included in the calendar invite. `[VERIFY meeting platform]`

Meetings are held over video, using `[TEAM: platform, e.g. Google Meet / Zoom]`. The meeting link is included in the calendar invite. `[VERIFY meeting platform]`

Both

Are meetings recorded?

Are meetings recorded?

No, meetings are not recorded by meetmagic. If either party wants to record the conversation, they must ask permission from the other. `[CRITICAL — confirm this is actually the policy. If recording is available or automatic, say so plainly.]`

No, meetings are not recorded by meetmagic. If either party wants to record the conversation, they must ask permission from the other. `[CRITICAL — confirm this is actually the policy. If recording is available or automatic, say so plainly.]`

Executives

What if the meeting turns out to be a bad fit?

What if the meeting turns out to be a bad fit?

End it politely at any point. Meetings are scheduled for 30 minutes but there is no obligation to use the full time. Ending a meeting early doesn't affect your standing on the platform.

End it politely at any point. Meetings are scheduled for 30 minutes but there is no obligation to use the full time. Ending a meeting early doesn't affect your standing on the platform.

Executives

What if a Partner behaves inappropriately during a meeting?

What if a Partner behaves inappropriately during a meeting?

Report it to support@meetmagic.com and we'll investigate within one business day. Partners who breach conduct standards lose access to the platform. `[VERIFY response time and escalation process]`

Report it to support@meetmagic.com and we'll investigate within one business day. Partners who breach conduct standards lose access to the platform. `[VERIFY response time and escalation process]`

Both

What if a Partner tries to move the conversation off-platform?

What if a Partner tries to move the conversation off-platform?

First meetings must go through meetmagic. If a Partner pressures you to circumvent the platform before then, let us know. After the first meeting, both parties are free to continue directly if they both want to. `[POLICY — must align exactly with the "after the first meeting" answer above]`

First meetings must go through meetmagic. If a Partner pressures you to circumvent the platform before then, let us know. After the first meeting, both parties are free to continue directly if they both want to. `[POLICY — must align exactly with the "after the first meeting" answer above]`

Executives

Do I need to prepare anything for the meeting?

Do I need to prepare anything for the meeting?

No. Partners send a short brief with their request, so you know what the meeting is about before you accept. You can decline any request that doesn't warrant your time.

No. Partners send a short brief with their request, so you know what the meeting is about before you accept. You can decline any request that doesn't warrant your time.

Donations & impact

Donations & impact

Donations & impact

How funds move, how causes are chosen, and how impact is tracked after meetings.

How funds move, how causes are chosen, and how impact is tracked after meetings.

Both

Who funds the donations?

Who funds the donations?

Partners do. When a Partner books a meeting with you, their payment is directed to a charity as a donation rather than paid out as revenue. `[VERIFY the mechanic — direct donation from Partner, or does meetmagic pass funds through?]`

Partners do. When a Partner books a meeting with you, their payment is directed to a charity as a donation rather than paid out as revenue. `[VERIFY the mechanic — direct donation from Partner, or does meetmagic pass funds through?]`

Both

How much is donated per meeting?

How much is donated per meeting?

The donation amount depends on the credit cost of the meeting, which varies with Executive seniority and other factors. A typical meeting generates a donation of `[TEAM: range, e.g. $200-500]`. The exact amount is shown at the time of booking and again in the post-meeting confirmation.

The donation amount depends on the credit cost of the meeting, which varies with Executive seniority and other factors. A typical meeting generates a donation of `[TEAM: range, e.g. $200-500]`. The exact amount is shown at the time of booking and again in the post-meeting confirmation.

Executives

Which charities can I nominate?

Which charities can I nominate?

Executives choose from a curated list of registered Australian charities across health, education, environmental, and community sectors. `[TEAM: list top 5-10 partner charities here, or link to the full list on-site]`

Executives choose from a curated list of registered Australian charities across health, education, environmental, and community sectors. `[TEAM: list top 5-10 partner charities here, or link to the full list on-site]`

Both

How much of the Partner's payment actually reaches the charity?

How much of the Partner's payment actually reaches the charity?

`[TEAM: X]` cents of every dollar a Partner spends goes directly to the nominated charity. The remainder covers platform operations. `[CRITICAL — this number must match the "How does meetmagic make money?" answer in About. If the figure isn't defensible, fix the split, not the answer.]`

`[TEAM: X]` cents of every dollar a Partner spends goes directly to the nominated charity. The remainder covers platform operations. `[CRITICAL — this number must match the "How does meetmagic make money?" answer in About. If the figure isn't defensible, fix the split, not the answer.]`

Executives

Can I see proof that the donation was made?

Can I see proof that the donation was made?

Yes. After every meeting, you receive a confirmation showing the amount donated and the charity it went to. Your account also shows a running total of donations you have generated. `[VERIFY the running-total feature exists]`

Yes. After every meeting, you receive a confirmation showing the amount donated and the charity it went to. Your account also shows a running total of donations you have generated. `[VERIFY the running-total feature exists]`

Executives

What if my preferred charity isn't on the list?

What if my preferred charity isn't on the list?

You can nominate a charity that isn't currently on our list. We review nominations against our partner criteria and add eligible charities where possible. `[POLICY — is nomination open, or is the list fixed? If fixed, say so.]`

You can nominate a charity that isn't currently on our list. We review nominations against our partner criteria and add eligible charities where possible. `[POLICY — is nomination open, or is the list fixed? If fixed, say so.]`

Executives

Are donations attributed to me publicly?

Are donations attributed to me publicly?

No, unless you opt in. Your donation activity and totals are private to your account. `[VERIFY defaults]`

No, unless you opt in. Your donation activity and totals are private to your account. `[VERIFY defaults]`

Executives

Can I get a tax receipt?

Can I get a tax receipt?

Yes, for donations made to charities with Deductible Gift Recipient (DGR) status in Australia. The receipt is issued by the charity directly and appears in your account after the meeting. Some charities on the list do not hold DGR status; their pages are marked accordingly. `[VERIFY tax receipt mechanic and DGR handling]`

Yes, for donations made to charities with Deductible Gift Recipient (DGR) status in Australia. The receipt is issued by the charity directly and appears in your account after the meeting. Some charities on the list do not hold DGR status; their pages are marked accordingly. `[VERIFY tax receipt mechanic and DGR handling]`

Executives

How do I know the donation actually happened?

How do I know the donation actually happened?

Donations are transferred to the nominated charity `[TEAM: cadence, e.g. monthly]` and receipts are issued directly by the charity. You can see a record of every donation you have generated in your account. `[VERIFY cadence and receipt flow]`

Donations are transferred to the nominated charity `[TEAM: cadence, e.g. monthly]` and receipts are issued directly by the charity. You can see a record of every donation you have generated in your account. `[VERIFY cadence and receipt flow]`

Both

How much has meetmagic donated in total?

How much has meetmagic donated in total?

To date, meetmagic Partners have donated `[TEAM: running total]` across `[TEAM: number]` charities. `[CRITICAL — publish this if you can. A live figure is the single strongest trust signal in the whole FAQ. If not live, a monthly-updated figure with a "last updated" date still works.]`

To date, meetmagic Partners have donated `[TEAM: running total]` across `[TEAM: number]` charities. `[CRITICAL — publish this if you can. A live figure is the single strongest trust signal in the whole FAQ. If not live, a monthly-updated figure with a "last updated" date still works.]`

Both

Is the donation tax-deductible?

Is the donation tax-deductible?

For Partners: the payment for a meeting is a business expense, deductible in the ordinary way for your accounting purposes. It is not itself a tax-deductible donation, because the donation is made by meetmagic to the charity from the platform's revenue. For Executives: see the tax receipt answer above. `[CRITICAL — verify with your tax advisor. Getting this wrong creates real problems for Partners' accounting.]`

For Partners: the payment for a meeting is a business expense, deductible in the ordinary way for your accounting purposes. It is not itself a tax-deductible donation, because the donation is made by meetmagic to the charity from the platform's revenue. For Executives: see the tax receipt answer above. `[CRITICAL — verify with your tax advisor. Getting this wrong creates real problems for Partners' accounting.]`

Trust & legitimacy

Trust & legitimacy

Trust & legitimacy

The checks, expectations, and safeguards that keep the marketplace credible.

The checks, expectations, and safeguards that keep the marketplace credible.

Executives

This seems too good to be true. How do I know that this is legitimate?

This seems too good to be true. How do I know that this is legitimate?

It's a fair question. meetmagic works because Partners get access to Executives they would otherwise struggle to reach, and Executives get to generate charitable impact from meetings they might have taken anyway. Everyone gets something real. To date, we've raised `[TEAM: total donated]` for `[TEAM: number]` charities on behalf of Executives from companies including `[TEAM: 3-5 named companies, if permission granted]`. `[CRITICAL — the current on-site answer states the mechanism without evidence. Evidence is what makes this land. If you can't cite specific numbers or companies yet, cite whatever proof you have: press coverage, advisor names, charity partnerships.]`

It's a fair question. meetmagic works because Partners get access to Executives they would otherwise struggle to reach, and Executives get to generate charitable impact from meetings they might have taken anyway. Everyone gets something real. To date, we've raised `[TEAM: total donated]` for `[TEAM: number]` charities on behalf of Executives from companies including `[TEAM: 3-5 named companies, if permission granted]`. `[CRITICAL — the current on-site answer states the mechanism without evidence. Evidence is what makes this land. If you can't cite specific numbers or companies yet, cite whatever proof you have: press coverage, advisor names, charity partnerships.]`

Executives

Are Partners vetted before they can book meetings?

Are Partners vetted before they can book meetings?

Yes. Every Partner is reviewed before they can send meeting requests. We verify the company exists, that the individuals applying are who they say they are, and that what they sell is legitimate. `[VERIFY — describe the actual vetting steps in enough detail to satisfy skepticism]`

Yes. Every Partner is reviewed before they can send meeting requests. We verify the company exists, that the individuals applying are who they say they are, and that what they sell is legitimate. `[VERIFY — describe the actual vetting steps in enough detail to satisfy skepticism]`

Executives

Can I decline or block specific Partners?

Can I decline or block specific Partners?

Yes. You can decline any individual request without explanation, and you can block a Partner permanently from your account settings. Blocked Partners cannot see your profile or send you requests. `[VERIFY block feature exists]`

Yes. You can decline any individual request without explanation, and you can block a Partner permanently from your account settings. Blocked Partners cannot see your profile or send you requests. `[VERIFY block feature exists]`

Executives

Will my details be shared with Partners before I accept a meeting?

Will my details be shared with Partners before I accept a meeting?

Partners see your name, title, company, and public profile before they send a request. They do not see your email address, calendar, or contact details until you accept a meeting. `[VERIFY exact fields visible pre-accept, mid-request, and post-accept]`

Partners see your name, title, company, and public profile before they send a request. They do not see your email address, calendar, or contact details until you accept a meeting. `[VERIFY exact fields visible pre-accept, mid-request, and post-accept]`

Both

How do you verify that an Executive is who they say they are?

How do you verify that an Executive is who they say they are?

Every Executive goes through LinkedIn verification, a work email domain check, and a manual review before their profile goes live. `[VERIFY the actual verification steps]`

Every Executive goes through LinkedIn verification, a work email domain check, and a manual review before their profile goes live. `[VERIFY the actual verification steps]`

Executives

How do you verify Partners?

How do you verify Partners?

Partners are verified through company registration checks, LinkedIn verification of the applying individual, and a manual review of the business and what they sell. `[VERIFY the actual verification steps]`

Partners are verified through company registration checks, LinkedIn verification of the applying individual, and a manual review of the business and what they sell. `[VERIFY the actual verification steps]`

Both

Who at meetmagic can see my meeting history?

Who at meetmagic can see my meeting history?

Only a small number of authorised staff can access meeting records, and only for support, safety, and platform integrity purposes. Meeting content is not accessed or reviewed. `[VERIFY internal access policy]`

Only a small number of authorised staff can access meeting records, and only for support, safety, and platform integrity purposes. Meeting content is not accessed or reviewed. `[VERIFY internal access policy]`

Executives

Do Partners see my calendar?

Do Partners see my calendar?

No. Partners only see the times you've offered for a specific meeting. Your full calendar remains private.

No. Partners only see the times you've offered for a specific meeting. Your full calendar remains private.

Executives

What information does a Partner see about me before I accept?

What information does a Partner see about me before I accept?

Your name, title, company, industry, and public profile. Any private details, contact information, calendar availability, or account activity remain private. `[VERIFY exhaustive list — surprises here erode trust badly]`

Your name, title, company, industry, and public profile. Any private details, contact information, calendar availability, or account activity remain private. `[VERIFY exhaustive list — surprises here erode trust badly]`

Both

Where is my data stored?

Where is my data stored?

Data is stored in Australia on `[TEAM: cloud provider, e.g. AWS Sydney]`. We're compliant with the Australian Privacy Principles and `[TEAM: any other relevant frameworks]`. `[VERIFY data location and compliance posture]`

Data is stored in Australia on `[TEAM: cloud provider, e.g. AWS Sydney]`. We're compliant with the Australian Privacy Principles and `[TEAM: any other relevant frameworks]`. `[VERIFY data location and compliance posture]`

Both

Can I get a copy of my data?

Can I get a copy of my data?

Yes. Email support@meetmagic.com and we'll export your data within 5 business days. `[VERIFY export SLA]`

Yes. Email support@meetmagic.com and we'll export your data within 5 business days. `[VERIFY export SLA]`

Account & team

Account & team

Account & team

Profile, team, notification, and account management questions.

Profile, team, notification, and account management questions.

Both

How many people from my team can have access to the platform?

How many people from my team can have access to the platform?

Executive accounts are individual: each Executive holds their own account. Partner accounts support multiple seats so sales and account teams can collaborate on requests and meetings. Additional seats are `[TEAM: included in the plan / priced separately]`. `[VERIFY seat model and pricing]`

Executive accounts are individual: each Executive holds their own account. Partner accounts support multiple seats so sales and account teams can collaborate on requests and meetings. Additional seats are `[TEAM: included in the plan / priced separately]`. `[VERIFY seat model and pricing]`

Both

How do I add or remove a teammate?

How do I add or remove a teammate?

From your account settings, invite a teammate by email or remove existing team members. Access takes effect immediately.

From your account settings, invite a teammate by email or remove existing team members. Access takes effect immediately.

Both

Can I add other people from my company to my account?

Can I add other people from my company to my account?

For Partners, yes — add teammates from your account settings. For Executives, no — accounts are individual to each Executive so the meeting relationship stays personal.

For Partners, yes — add teammates from your account settings. For Executives, no — accounts are individual to each Executive so the meeting relationship stays personal.

Partners

Do you support single sign-on?

Do you support single sign-on?

Yes, for Partner accounts on `[TEAM: which plan tier]`. We support `[TEAM: SSO providers, e.g. Google, Microsoft, Okta]`. `[VERIFY SSO availability]`

Yes, for Partner accounts on `[TEAM: which plan tier]`. We support `[TEAM: SSO providers, e.g. Google, Microsoft, Okta]`. `[VERIFY SSO availability]`

Both

How do I turn off notifications?

How do I turn off notifications?

From your account settings, adjust notification preferences by channel (email, in-app) and by type (new requests, meeting confirmations, reminders). You can pause all notifications temporarily or turn specific types off entirely.

From your account settings, adjust notification preferences by channel (email, in-app) and by type (new requests, meeting confirmations, reminders). You can pause all notifications temporarily or turn specific types off entirely.

Both

Can I delete my account?

Can I delete my account?

Yes. Email support@meetmagic.com from the address on the account, and we'll confirm and process the deletion within 30 days. `[VERIFY deletion process]`

Yes. Email support@meetmagic.com from the address on the account, and we'll confirm and process the deletion within 30 days. `[VERIFY deletion process]`

Both

What happens to my meeting history if I delete my account?

What happens to my meeting history if I delete my account?

Your personal data is removed. Records of meetings you attended remain in the other party's account for their reference, but your identifying details are anonymised. `[VERIFY approach]`

Your personal data is removed. Records of meetings you attended remain in the other party's account for their reference, but your identifying details are anonymised. `[VERIFY approach]`

Both

How long do you keep my data after I close my account?

How long do you keep my data after I close my account?

30 days after account closure, at which point your personal data is permanently deleted from active systems. Some records may be retained longer where legally required (e.g. financial records, safety investigations). `[VERIFY retention policy]`

30 days after account closure, at which point your personal data is permanently deleted from active systems. Some records may be retained longer where legally required (e.g. financial records, safety investigations). `[VERIFY retention policy]`

Both

How do I contact support?

How do I contact support?

Email support@meetmagic.com. Response time is one business day. Urgent issues during a live meeting are handled within the hour. `[VERIFY channels and SLA]`

Email support@meetmagic.com. Response time is one business day. Urgent issues during a live meeting are handled within the hour. `[VERIFY channels and SLA]`

Pricing & credits

Pricing & credits

Pricing & credits

Credits, partner costs, billing logic, and commercial questions.

Credits, partner costs, billing logic, and commercial questions.

Partners

How does credit pricing work?

How does credit pricing work?

meetmagic runs on a credit-based model. You purchase credits and spend them on meetings. Each meeting costs a variable number of credits depending on the Executive's seniority, company size, and other factors. The exact credit cost is shown before you send a request. `[VERIFY the dynamic pricing variables]`

meetmagic runs on a credit-based model. You purchase credits and spend them on meetings. Each meeting costs a variable number of credits depending on the Executive's seniority, company size, and other factors. The exact credit cost is shown before you send a request. `[VERIFY the dynamic pricing variables]`

Partners

How much does a credit cost?

How much does a credit cost?

Credits are sold in packs starting at `[TEAM: entry pack size and price]`. Larger packs offer better per-credit pricing. Full pricing is on the [plans page]. `[TEAM: fill in pricing tiers]`

Credits are sold in packs starting at `[TEAM: entry pack size and price]`. Larger packs offer better per-credit pricing. Full pricing is on the [plans page]. `[TEAM: fill in pricing tiers]`

Partners

Is there a free trial?

Is there a free trial?

Yes. New Partners get a 7-day free trial to explore the platform, browse Executive profiles, and understand how meetings work. `[VERIFY trial scope — does it include a free meeting, or browse only?]`

Yes. New Partners get a 7-day free trial to explore the platform, browse Executive profiles, and understand how meetings work. `[VERIFY trial scope — does it include a free meeting, or browse only?]`

Partners

Do credits expire?

Do credits expire?

No. Credits remain in your account until you use them. `[VERIFY — if credits do expire, state the term clearly]`

No. Credits remain in your account until you use them. `[VERIFY — if credits do expire, state the term clearly]`

Partners

What happens to my credits if a meeting is cancelled?

What happens to my credits if a meeting is cancelled?

If the Executive cancels, credits are returned in full regardless of timing. If you cancel more than 24 hours before the meeting, credits are returned in full. Cancellations inside 24 hours forfeit the credit. `[POLICY — must match the answer in the Meetings category verbatim]`

If the Executive cancels, credits are returned in full regardless of timing. If you cancel more than 24 hours before the meeting, credits are returned in full. Cancellations inside 24 hours forfeit the credit. `[POLICY — must match the answer in the Meetings category verbatim]`

Partners

Do you offer refunds, not just credit back?

Do you offer refunds, not just credit back?

Cash refunds are available on unused credits within 14 days of purchase. After that, credits remain in your account indefinitely and can be used at any time. `[VERIFY refund policy and window]`

Cash refunds are available on unused credits within 14 days of purchase. After that, credits remain in your account indefinitely and can be used at any time. `[VERIFY refund policy and window]`

Partners

Are there volume discounts?

Are there volume discounts?

Yes. Larger credit packs offer a lower per-credit price. Organisations with sustained volume can contact us about custom pricing. `[VERIFY discount structure]`

Yes. Larger credit packs offer a lower per-credit price. Organisations with sustained volume can contact us about custom pricing. `[VERIFY discount structure]`

Partners

Can I pay by invoice instead of card?

Can I pay by invoice instead of card?

Yes, for credit purchases above `[TEAM: threshold, e.g. $2,000]`. Contact us to set up invoiced billing. `[VERIFY invoice threshold and process]`

Yes, for credit purchases above `[TEAM: threshold, e.g. $2,000]`. Contact us to set up invoiced billing. `[VERIFY invoice threshold and process]`

Partners

What currency am I charged in?

What currency am I charged in?

Australian dollars (AUD) by default. Partners outside Australia can be invoiced in `[TEAM: supported currencies]` on request. `[VERIFY currency support]`

Australian dollars (AUD) by default. Partners outside Australia can be invoiced in `[TEAM: supported currencies]` on request. `[VERIFY currency support]`

Partners

Are there any fees beyond the credit purchase?

Are there any fees beyond the credit purchase?

No. The credit price you see is the total price. There are no additional fees for meetings, for cancellations within the allowed window, or for any account feature. `[CRITICAL — this answer must be true. If there are any fees not covered by credits, list every one of them here.]`

No. The credit price you see is the total price. There are no additional fees for meetings, for cancellations within the allowed window, or for any account feature. `[CRITICAL — this answer must be true. If there are any fees not covered by credits, list every one of them here.]`

Partners

Partners

Partners

How partners are listed, discovered, matched, and measured inside meetmagic.

How partners are listed, discovered, matched, and measured inside meetmagic.

Partners

Why should my company use meetmagic?

Why should my company use meetmagic?

You get direct, undivided time with Executives who would otherwise be behind gatekeepers, and every dollar you spend generates real charitable impact rather than disappearing into a CRM. For enterprise sales teams, one meaningful conversation with the right leader is worth more than dozens of cold emails that never get read. `[TEAM: strengthen with a concrete outcome once one is publishable]`

You get direct, undivided time with Executives who would otherwise be behind gatekeepers, and every dollar you spend generates real charitable impact rather than disappearing into a CRM. For enterprise sales teams, one meaningful conversation with the right leader is worth more than dozens of cold emails that never get read. `[TEAM: strengthen with a concrete outcome once one is publishable]`

Partners

What kind of Partner is meetmagic best suited for?

What kind of Partner is meetmagic best suited for?

Companies with a genuine offering for enterprise or upper mid-market buyers, where the deal size justifies executive-level meetings and where a warm first conversation meaningfully changes the sales cycle. If your average contract value is above `[TEAM: threshold, e.g. $50k]` and your sales cycle involves multiple decision-makers, meetmagic is likely a fit.

Companies with a genuine offering for enterprise or upper mid-market buyers, where the deal size justifies executive-level meetings and where a warm first conversation meaningfully changes the sales cycle. If your average contract value is above `[TEAM: threshold, e.g. $50k]` and your sales cycle involves multiple decision-makers, meetmagic is likely a fit.

Partners

What kind of Partner does this not work for?

What kind of Partner does this not work for?

Companies looking for lead volume, transactional products with short sales cycles, or anyone hoping to run generic pitches. Executives can tell within two minutes, and poor feedback affects your access to future meetings.

Companies looking for lead volume, transactional products with short sales cycles, or anyone hoping to run generic pitches. Executives can tell within two minutes, and poor feedback affects your access to future meetings.

Partners

What outcomes have Partners seen?

What outcomes have Partners seen?

`[TEAM: fill with a real number if you have one — average pipeline generated, meeting-to-opportunity conversion, revenue attributed. Even one credible metric changes this answer from marketing to evidence. If the platform is too early for hard numbers, replace with qualitative signals: 3-4 sentences describing the kinds of outcomes Partners report.]` `[CRITICAL]`

`[TEAM: fill with a real number if you have one — average pipeline generated, meeting-to-opportunity conversion, revenue attributed. Even one credible metric changes this answer from marketing to evidence. If the platform is too early for hard numbers, replace with qualitative signals: 3-4 sentences describing the kinds of outcomes Partners report.]` `[CRITICAL]`

Partners

Who can I expect to meet on the platform?

Who can I expect to meet on the platform?

Executives on meetmagic are director-level and above at organisations across `[TEAM: focus industries]`, primarily in Australia and New Zealand with a growing presence in Singapore, the UK, and the US. Company sizes range from mid-market to enterprise, weighted toward `[TEAM: dominant size band]`. `[VERIFY]`

Executives on meetmagic are director-level and above at organisations across `[TEAM: focus industries]`, primarily in Australia and New Zealand with a growing presence in Singapore, the UK, and the US. Company sizes range from mid-market to enterprise, weighted toward `[TEAM: dominant size band]`. `[VERIFY]`

Partners

What's expected of me in a meeting?

What's expected of me in a meeting?

Show up on time, have done basic research on the Executive and their company, and treat the conversation as a conversation rather than a demo. Executives are giving you time you didn't have to earn. Respect it.

Show up on time, have done basic research on the Executive and their company, and treat the conversation as a conversation rather than a demo. Executives are giving you time you didn't have to earn. Respect it.

Partners

What makes a meetmagic pitch work?

What makes a meetmagic pitch work?

Specific, relevant, and short. The best meetings start with what you've noticed about the Executive's business and end with a clear question about whether the problem you solve is one they care about. Personalisation in the request itself is what earns the acceptance in the first place.

Specific, relevant, and short. The best meetings start with what you've noticed about the Executive's business and end with a clear question about whether the problem you solve is one they care about. Personalisation in the request itself is what earns the acceptance in the first place.

Partners

What doesn't work?

What doesn't work?

Generic decks, product tours, and anything that could have been sent as an email. Executives who feel their time was wasted don't accept follow-ups and rate meetings honestly, which affects your standing on the platform.

Generic decks, product tours, and anything that could have been sent as an email. Executives who feel their time was wasted don't accept follow-ups and rate meetings honestly, which affects your standing on the platform.

Partners

Can I share materials before or after the meeting?

Can I share materials before or after the meeting?

Yes. You can attach a short brief to your meeting request, and after the meeting you can share follow-up materials through the platform. `[VERIFY attachment mechanics and file size limits]`

Yes. You can attach a short brief to your meeting request, and after the meeting you can share follow-up materials through the platform. `[VERIFY attachment mechanics and file size limits]`

Partners

Can multiple people from my team join the same meeting?

Can multiple people from my team join the same meeting?

Yes, if the Executive agrees. Keep the number of Partner-side attendees small — usually one or two people — so the conversation stays focused. `[VERIFY policy]`

Yes, if the Executive agrees. Keep the number of Partner-side attendees small — usually one or two people — so the conversation stays focused. `[VERIFY policy]`

Partners

How is my performance as a Partner tracked?

How is my performance as a Partner tracked?

Executives rate meetings after they happen on relevance, respect for their time, and overall quality. Your rolling rating is visible in your account. Higher-rated Partners get better acceptance rates on future requests. `[VERIFY rating dimensions and consequences]`

Executives rate meetings after they happen on relevance, respect for their time, and overall quality. Your rolling rating is visible in your account. Higher-rated Partners get better acceptance rates on future requests. `[VERIFY rating dimensions and consequences]`

Partners

What happens if I get poor feedback?

What happens if I get poor feedback?

A single poor rating is normal — not every meeting is a fit. A pattern of poor ratings triggers a review of your account, and we'll reach out to discuss what's happening. Sustained poor performance results in account suspension. `[CRITICAL — Partners need to know the rules and Executives need to know feedback matters. State the specific escalation path.]`

A single poor rating is normal — not every meeting is a fit. A pattern of poor ratings triggers a review of your account, and we'll reach out to discuss what's happening. Sustained poor performance results in account suspension. `[CRITICAL — Partners need to know the rules and Executives need to know feedback matters. State the specific escalation path.]`

Partners

How do you protect confidential materials shared in meetings?

How do you protect confidential materials shared in meetings?

meetmagic does not access or store meeting content. Any materials you share directly with an Executive are governed by the arrangement between you and them, and we recommend using an NDA where confidentiality matters. `[VERIFY approach — enterprise Partners will read this carefully]`

meetmagic does not access or store meeting content. Any materials you share directly with an Executive are governed by the arrangement between you and them, and we recommend using an NDA where confidentiality matters. `[VERIFY approach — enterprise Partners will read this carefully]`

Partners

Can I follow up with an Executive directly after the first meeting?

Can I follow up with an Executive directly after the first meeting?

The first meeting must go through meetmagic. After that, if both parties want to continue directly, they can. If either party prefers to stay on the platform, subsequent meetings can be booked with credits and donations. `[POLICY — must match the "after the first meeting" answer in Meetings, verbatim]`

The first meeting must go through meetmagic. After that, if both parties want to continue directly, they can. If either party prefers to stay on the platform, subsequent meetings can be booked with credits and donations. `[POLICY — must match the "after the first meeting" answer in Meetings, verbatim]`

Partners

How do I get more of my meeting requests accepted?

How do I get more of my meeting requests accepted?

Write the request as if the Executive is the only person you're sending it to. Personalisation, specificity, and a clear reason it's worth their time consistently outperform volume. A short, well-researched request beats a long, generic one every time.

Write the request as if the Executive is the only person you're sending it to. Personalisation, specificity, and a clear reason it's worth their time consistently outperform volume. A short, well-researched request beats a long, generic one every time.

Executives

Executives

Executives

What executives need to know about participation, relevance, privacy, and expectations.

What executives need to know about participation, relevance, privacy, and expectations.

Who should join as an executive?

Who should join as an executive?

Senior leaders who influence technology, transformation, operations, security, data, finance, or customer experience decisions are a strong fit.

Senior leaders who influence technology, transformation, operations, security, data, finance, or customer experience decisions are a strong fit.

Will I be put into a hard sales call?

Will I be put into a hard sales call?

No. The format is designed for relevant, respectful conversations. The goal is useful discovery, not pressure.

No. The format is designed for relevant, respectful conversations. The goal is useful discovery, not pressure.

How much time does it take?

How much time does it take?

Most conversations are designed to fit within a normal executive calendar slot, with clear context shared beforehand.

Most conversations are designed to fit within a normal executive calendar slot, with clear context shared beforehand.

Executives

Why would I use meetmagic?

Why would I use meetmagic?

You get to convert time you'd otherwise spend fending off cold outreach into meaningful charitable donations, on terms you control. You choose who you meet, when, and how often.

You get to convert time you'd otherwise spend fending off cold outreach into meaningful charitable donations, on terms you control. You choose who you meet, when, and how often.

Executives

I already get pitched constantly. How is this different?

I already get pitched constantly. How is this different?

You're paid, in charity dollars, for time you might have given away for free. Every request comes with context up front, so you decide whether it's worth the meeting before you commit. And a bad meeting has real consequences for the Partner, so the incentive is on them to be worth your time.

You're paid, in charity dollars, for time you might have given away for free. Every request comes with context up front, so you decide whether it's worth the meeting before you commit. And a bad meeting has real consequences for the Partner, so the incentive is on them to be worth your time.

Executives

I have a full calendar. Why add another commitment?

I have a full calendar. Why add another commitment?

There is no minimum. Some Executives take one meeting a month, some take one a week. If a request doesn't earn its place in your calendar, you don't accept it.

There is no minimum. Some Executives take one meeting a month, some take one a week. If a request doesn't earn its place in your calendar, you don't accept it.

Executives

Am I obligated to take a certain number of meetings?

Am I obligated to take a certain number of meetings?

No. You accept only the meetings you want to take. There is no minimum.

No. You accept only the meetings you want to take. There is no minimum.

Executives

Who else is on the platform?

Who else is on the platform?

Executives on meetmagic include leaders from `[TEAM: 4-6 recognisable company names, e.g. Atlassian, Canva, NAB, Telstra]` across industries including `[TEAM: dominant industries]`. `[CRITICAL — the single strongest trust signal available to a new Executive. Name specific individuals if any are comfortable being cited. Named companies is a strong fallback.]`

Executives on meetmagic include leaders from `[TEAM: 4-6 recognisable company names, e.g. Atlassian, Canva, NAB, Telstra]` across industries including `[TEAM: dominant industries]`. `[CRITICAL — the single strongest trust signal available to a new Executive. Name specific individuals if any are comfortable being cited. Named companies is a strong fallback.]`

Executives

How do you stop me from getting spammed?

How do you stop me from getting spammed?

Partners have to spend real money to request a meeting with you, and you decide whether to accept. The cost is the filter. You can also set preferences for which industries and topics you're open to, and block Partners you don't want to hear from. `[VERIFY preference and block features]`

Partners have to spend real money to request a meeting with you, and you decide whether to accept. The cost is the filter. You can also set preferences for which industries and topics you're open to, and block Partners you don't want to hear from. `[VERIFY preference and block features]`

Executives

Can I set rules about who can request meetings with me?

Can I set rules about who can request meetings with me?

Yes. From your preferences, filter incoming requests by industry, company size, geography, and topic. Requests that don't match your preferences don't reach you. `[VERIFY filter granularity]`

Yes. From your preferences, filter incoming requests by industry, company size, geography, and topic. Requests that don't match your preferences don't reach you. `[VERIFY filter granularity]`

Executives

Can I turn it off if I need a break?

Can I turn it off if I need a break?

Yes. Set your account to unavailable and no new requests will reach you. Turn it back on whenever you're ready. `[VERIFY pause mechanic]`

Yes. Set your account to unavailable and no new requests will reach you. Turn it back on whenever you're ready. `[VERIFY pause mechanic]`

Executives

Will my involvement be visible publicly?

Will my involvement be visible publicly?

Only if you choose. Your profile is visible to verified Partners inside the platform, but your donation activity, meeting history, and participation are private by default. Public attribution requires your explicit permission. `[VERIFY defaults]`

Only if you choose. Your profile is visible to verified Partners inside the platform, but your donation activity, meeting history, and participation are private by default. Public attribution requires your explicit permission. `[VERIFY defaults]`

Executives

Can I be quoted or featured in meetmagic's marketing?

Can I be quoted or featured in meetmagic's marketing?

Only with your explicit permission for each instance. We won't name you, quote you, or list your logo without asking first. `[VERIFY policy]`

Only with your explicit permission for each instance. We won't name you, quote you, or list your logo without asking first. `[VERIFY policy]`

Executives

What if a Partner behaves badly in a meeting?

What if a Partner behaves badly in a meeting?

Rate the meeting honestly and let us know at support@meetmagic.com. We respond within one business day. Partners with a pattern of poor feedback lose access to the platform. `[VERIFY process and response time]`

Rate the meeting honestly and let us know at support@meetmagic.com. We respond within one business day. Partners with a pattern of poor feedback lose access to the platform. `[VERIFY process and response time]`

Executives

What if I want to end a meeting early?

What if I want to end a meeting early?

End it. There is no obligation to fill the full time slot, and doing so isn't held against you.

End it. There is no obligation to fill the full time slot, and doing so isn't held against you.

Executives

Can members of my team see what I'm doing on meetmagic?

Can members of my team see what I'm doing on meetmagic?

Not by default. Executive accounts are individual, and no team-visibility features are enabled unless you specifically share access with an assistant or delegate. `[VERIFY approach]`

Not by default. Executive accounts are individual, and no team-visibility features are enabled unless you specifically share access with an assistant or delegate. `[VERIFY approach]`

Executives

Can I invite an Executive I trust to join meetmagic?

Can I invite an Executive I trust to join meetmagic?

Yes. From your account, send an invitation to another Executive. Referred Executives go through the same review process as any other applicant. `[VERIFY referral mechanic]`

Yes. From your account, send an invitation to another Executive. Referred Executives go through the same review process as any other applicant. `[VERIFY referral mechanic]`

Executives

How much time does this actually take?

How much time does this actually take?

Reviewing incoming requests takes a few minutes a week. Meetings themselves are 30 minutes, and Partners are briefed to keep them focused. Total time commitment depends entirely on how many meetings you choose to accept.

Reviewing incoming requests takes a few minutes a week. Meetings themselves are 30 minutes, and Partners are briefed to keep them focused. Total time commitment depends entirely on how many meetings you choose to accept.

Can’t find the answer?

Can’t find the answer?

Share the question with the meetmagic team and we’ll point you to the right next step.

Contact support

Ideas, perspectives and opportunities, delivered monthly.

Good things happen when the right people connect.

meetmagic © 2025 - All Rights Reserved

Ideas, perspectives and opportunities, delivered monthly.

Good things happen when the right people connect.

meetmagic © 2025 - All Rights Reserved

Ideas, perspectives and opportunities, delivered monthly.

Good things happen when the right people connect.

meetmagic © 2025 - All Rights Reserved

Ideas, perspectives and opportunities, delivered monthly.

Good things happen when the right people connect.

meetmagic © 2025 - All Rights Reserved